Contact Us

Have any queries? Feel free to reach us.

Email Address

admin@hgcabs.com.au

Address

CROYDON VIC 3136

Phone Number

0430028033

Leave a message

Frequently Asked Questions

How can I contact HG Cabs for booking or inquiries?

, or through our website contact form. Our team is available 24/7 to assist you.

What information should I provide when contacting HG Cabs?

Please provide your pickup and drop-off locations, date and time of travel, vehicle preference, and any special requests. This helps us serve you faster and more accurately.

Can I modify or cancel my booking by contacting you?

Yes! You can modify or cancel your booking by calling our support team or using the online booking portal. We follow a transparent cancellation policy for your convenience.

How can I provide feedback or complaints about a ride?

You can send feedback or complaints via email, phone, or the contact form on our website. We value customer feedback and strive to improve our services continuously.

How quickly will I get a response after contacting HG Cabs?

Our customer support team responds as quickly as possible, usually within a few minutes to a few hours, depending on the method of contact. Emergency and urgent requests are prioritized.

Do you provide customer support for corporate or long-term bookings?

Yes, we offer dedicated support for corporate clients, long-term, and recurring bookings. Our team can assist with scheduling, invoicing, and customized travel plans.

Can I get assistance for special requirements or events?

Absolutely. Whether you need a wheelchair-accessible vehicle, airport luggage help, or a special event taxi, just mention your requirements when contacting us, and we’ll arrange it.

Is HG Cabs available for emergency or last-minute bookings?

Yes, HG Cabs provides 24/7 emergency and last-minute taxi services. Contact us directly, and we’ll do our best to arrange a vehicle promptly.